ctj77's Privacy Policy
Your personal information is very important to us — this policy describes how we collect, use, and keep that information secure.
This privacy policy applies to all users of the ctj77 platform. By using our services, you are considered to have accepted the terms of this policy. For persons aged 21 and above only.
Table of Contents
- 1 Introduction & Scope
- 2 Types of Information Collected
- 3 How Information Is Collected
- 4 Purpose of Using Information
- 5 Sharing & Disclosure of Information
- 6 Cookie Policy
- 7 Data Retention & Security
- 8 Your Rights
- 9 Third-Party Services
- 10 Policy Changes
- 11 Contact
1. Introduction & Scope
ctj77 is an online gaming and betting platform in Bangladesh that places the highest priority on user privacy. This privacy policy ("Policy") applies to the ctj77 website, mobile version, and all related services.
The purpose of this policy is to clearly inform our users about what personal information ctj77 collects, how that information is used, when it may be shared with third parties, and the steps we take to protect it.
By registering on our platform or using our services, you agree to all terms of this policy. If you do not agree with any part of this policy, please refrain from using our services and contact us for assistance.
2. Types of Information Collected
ctj77 may collect the following types of information as needed to operate its services:
2.1 Identity Information
- Full name and date of birth
- National ID or passport number (for identity verification)
- Current address
- Email address and mobile number
2.2 Financial Information
- bKash, Nagad, Rocket, or Upay account details (for transaction verification only)
- Bank account details (where applicable)
- Deposit and withdrawal history
2.3 Gaming Activity Information
- Betting history and preferred games
- Account login times and location
- Responsible gaming settings
2.4 Technical Information
- IP address and device information
- Browser type and operating system
- Cookie and session data
3. How Information Is Collected
ctj77 collects user information in the following ways:
Direct collection: You voluntarily provide information when you fill out a registration form, complete a transaction, or contact our support team.
Automatic collection: Our systems automatically collect technical information — such as IP address, browsing patterns, and page visit duration. This information is used to improve the site's security and performance.
From third parties: When needed for identity verification or fraud prevention, verified information may sometimes be collected through legitimate third-party sources.
4. Purpose of Using Information
ctj77 uses collected information only for the following legitimate purposes:
Account Management
For registration, identity verification, login security, and account recovery.
Financial Transactions
To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
Service Improvement
To enhance the gaming experience and display content based on user preferences.
Security & Fraud Prevention
To prevent unauthorized access to accounts and financial fraud.
Customer Support
To provide assistance via 24/7 live chat and email, and to resolve complaints.
Legal Obligations
To retain information necessary to comply with applicable laws and regulations.
5. Sharing & Disclosure of Information
ctj77 never sells or rents users' personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Service provider partners: Only the necessary information may be shared with trusted partners involved in technology, payment processing, or identity verification who assist in operating our platform. These partners operate under strict confidentiality agreements.
Legal requirements: Information may be disclosed when required by a court order or a lawful demand from a competent authority.
Fraud prevention: In cases of serious financial fraud or security threats, information may be shared with the relevant authorities.
Business restructuring: In the event of a merger or acquisition, information may be transferred after notifying users in advance.
Beyond the above, no personal information is shared with third parties without your explicit consent.
6. Cookie Policy
ctj77 uses cookies to improve your experience on the website. Cookies are small text files stored in your browser that help the website remember your preferences and activity.
We use the following types of cookies:
- Essential cookies: Essential for the site's core functionality — login sessions, security tokens, and so on.
- Functional cookies: To remember your language, display settings, and preferences.
- Analytics cookies: To understand which parts of the site are used most — this information is collected in aggregated and anonymous form.
You can disable cookies by changing your browser settings, but this may limit some functionality of the site. Disabling essential cookies may cause issues with login or financial transactions.
7. Data Retention & Security
ctj77 applies industry-standard security measures to protect your personal information:
- SSL Encryption: All data transmissions are encrypted using SSL/TLS technology.
- Secure Servers: User information is stored on safe and secure servers.
- Access Control: Only authorized staff can view user information on a need-to-know basis.
- Regular Security Audits: Regular security reviews are conducted to identify system vulnerabilities.
- Two-Factor Authentication: Two-step verification is available to protect your account.
Information related to financial transactions is retained for the period required to meet regulatory and legal obligations. Even after an account is closed, financial and identity records may be retained for a specified period as required by applicable law.
While we take every reasonable measure to protect your information, complete security over the internet cannot be guaranteed. You are responsible for keeping your account password confidential and not logging in from unfamiliar devices.
8. Your Rights
Regarding your personal information on ctj77, you have the following rights:
Right to Access
The right to request a copy of the information we hold about you.
Right to Rectification
The right to request correction of inaccurate or incomplete information.
Right to Erasure
The right to request deletion of your personal information in certain circumstances.
Right to Restrict Processing
The right to object to or restrict the use of your information for certain purposes.
To exercise these rights, email us at [email protected] or contact us via our 24/7 live chat. We will process your request within a reasonable time. In some cases, complete deletion of information may not be possible due to legal obligations.
9. Third-Party Services
The ctj77 platform uses software from various game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, Microgaming, NetEnt, and Ezugi. These game providers may have their own privacy policies that apply to information collected through their software.
The technical integrations of bKash, Nagad, Rocket, and Upay are used for payment processing. These payment platforms have their own privacy policies, and their policies will apply when you use their services.
ctj77 is not responsible for the privacy practices of third-party websites or services. You are advised to read the privacy policies of third-party services before using them.
10. Policy Changes
ctj77 reserves the right to amend and update this privacy policy as needed. If any significant changes are made to the policy, we will:
- Display a notice in a prominent location on the website.
- Notify registered users via email.
- Update the revision date on this page.
Continuing to use the platform after changes take effect will be considered acceptance of the revised policy. If you have any objection to a change, please contact us.
11. Contact
If you have any questions, concerns, or requests to exercise your data rights regarding this privacy policy, please contact us:
Our customer support team is available 24 hours a day, 7 days a week, in both Bengali and English. Instant support is available via live chat. For formal privacy-related requests, send an email to: [email protected]
We respect your right to privacy and aim to respond to all requests as quickly as possible.
Privacy-related questions?
Our support team is with you 24/7 — get direct assistance in Bengali.
Related Pages
Read the pages below to learn more about ctj77.